Terms and Conditions

Manufacturer’s Limited Warranty

The LED lighting products we sell and install are covered by the manufacturer’s limited warranty. This warranty generally covers defects in materials for a specified period as determined by the manufacturer. If a product fails due to a defect covered under the manufacturer’s warranty, the manufacturer will replace the defective fixture at no cost upon inspection and approval. The manufacturer retains sole discretion in determining whether a product qualifies for replacement or reimbursement.

Exclusions & Limitations

The manufacturer’s warranty does not cover failures caused by external conditions, including but not limited to:

  • Power surges, voltage fluctuations, or electrical outages
  • Improper electrical wiring or installation by third parties
  • Exposure to extreme environmental conditions such as moisture, heat, or corrosive elements
  • Damage caused by unauthorized modifications, misuse, or physical impact
  • Normal wear and tear

Labor & Service Costs

While the LED fixture may be replaced under the manufacturer’s warranty, the cost of labor to remove and reinstall the product is not covered. Customers are responsible for any service fees associated with diagnosing, removing, and replacing defective products.

Warranty Claims Process

To initiate a warranty claim, the customer must:

  1. Notify Green Power Lighting Solutions promptly upon discovering a defect.
  2. Provide proof of purchase and installation details.
  3. Allow an inspection by either Green Power Lighting Solutions  or the manufacturer’s representative to determine warranty eligibility.

All warranty decisions, including product replacements or reimbursements, are made solely at the manufacturer’s discretion. Green Power Lighting Solutions is not responsible for manufacturer warranty decisions or any indirect, incidental, or consequential damages resulting from product failures.

Final Disclaimer

This warranty summary is provided for general information purposes only. Warranty terms and conditions are subject to change based on manufacturer policies. Customers are encouraged to review the specific manufacturer’s warranty documentation for detailed coverage information.

By purchasing and installing LED lighting through Green Power Lighting Solutions, the customer acknowledges and agrees to the terms outlined in this warranty summary.